LAKE CITY, Fla. -- Richard Cox, 71, wanted a vehicle to get around. He has a disability and can't drive.
"I have eye problems and can't get a driver's license, so I have to have something to get around," said Cox.
Cox found the cozy bike electric bicycle sold by Omegastores, a Connecticut company and purchased it.
"February 16 is when I put my order in," said Cox, "It got here on March 3rd."
Since March, the $1,200 electric bike has been in Cox's garage because of a dead battery. Pedaling the bike to charge the battery is no help.
"I have not been able to use it, not once," said Cox.
Cox has made several attempts to reach the Wallingford Connecticut company, but has had little response.
"They don't answer the phone," he said, "they don't have no service department."
Cox said he has lost his spark of excitement over his electric bicycle